Privacy Policy

1. Introduction

Wingo Logistics (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our services. It applies to all users worldwide and complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, and billing details.
  • Technical Information: including IP address, device type, operating system, and browser type.
  • Usage Information: such as pages visited, features used, time spent on the platform, and interaction with our services.
  • Information from Third Parties: including Facebook APIs or other integrations, as permitted by you.

3. How We Use Your Information

We use the collected information for purposes such as:

  • Providing and maintaining our services.
  • Improving user experience and developing new features.
  • Processing payments and fulfilling transactions.
  • Sending important updates, notifications, and promotional messages (if you consent).
  • Ensuring compliance with legal obligations and preventing fraud or misuse.

4. Sharing of Information

We do not sell your personal data. We may share your information only with:

  • Service Providers: such as payment processors, hosting providers, or analytics platforms.
  • Business Partners: if you authorize integrations with third-party services (e.g., Facebook).
  • Legal Authorities: when required by law or to protect our rights.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, data will be securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

  • Access and Portability: Request a copy of your data.
  • Rectification: Correct inaccurate or incomplete information.
  • Deletion: Request deletion of your data (“right to be forgotten”).
  • Restriction & Objection: Limit or object to how we process your data.
  • Opt-Out of Sale: Under CCPA, request that your personal information is not sold.
  • Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact us using the details in Section 10.

8. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to enhance functionality, analyze traffic, and personalize content and ads. You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from minors. If we learn that we have collected data from a child without parental consent, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Wingo Logistics
Số 11A Hồng Hà, Phường 2, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Email: support@wingo.vn

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review it regularly.